Job Description

Who Are They?

The client is a leading provider of insurance and life savings solutions.

The client is an international life assurance business. It provides international life assurance to affluent, high net worth and ultra high net worth individuals and group risk solutions to multi national corporates.

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What Do You Need?

➢ Fluent in English (Written & Spoken)

➢ Computer literacy skills (Microsoft Word, Excel)

➢ Responsible for the accurate and efficient completion of administrative tasks provided

to you.

➢ Supporting our approach to full ownership you will be expected to work on case

➢ management and customer and adviser queries from receipt until the customer’s

➢ expectations have been satisfied.

➢ Five GCSE’s (Minimum including English and Mathematics)

➢ Proactive and reactive contact with customers and advisers, plus any other relevant

➢ Parties via telephone, letter or email to ensure work is processed efficiently

➢ Proactive, solutions-based approach to understanding issues which arise, and then

➢ able to implement actions according to administrative policies and procedures

➢ A problem solver that gathers information from conversations to help make key decisions

➢ A level of confidence to speak with stakeholders across all levels across multiple locations

➢ A team player with a self-starter attitude

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What Will You Do?

To contribute to the delivery of your own and the team’s objectives, ensuring that the organisations strategic goals are reached. 

To achieve this delivery requires excellent, proactive and quality based customer service across a range of service disciplines. 

To enable this multi-disciplined approach cross-skilling, learning and development are an integral feature of the Client Services philosophy

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What Perks Are There?

Our client has the benefit of having many great perks.

– Fantastic Company Culture

– Excellent Career Progression 

– 25 Days Annual Leave 

– Cycle to Work Scheme 

– Buy & Sell Holiday Scheme 

– Weekly Friday Team Drinks 

– Mentor Scheme 

– Performance Bonus 

– Quarterly Events 

– Quarterly Award Scheme 

– Great Pay Progression 

– Team Lunches 

– Daily Fresh Fruit 

– Dental Cover 

– Pension 

– Hybrid working