Associate Director – Client Services with Business
Development
Our client is seeking an Associate Director to develop new client business by pursuing
opportunities, cultivating relationships with existing clients and building and maintaining a
strong network of contacts with third-party intermediaries.
The successful candidate will lead a client services team and be responsible for developing,
building and maintaining relationships with a portfolio of clients. Applicants will be expected
to display and develop a detailed knowledge of client structures and position themselves to
identify their needs. The person will manage the team’s daily operations providing
management, coaching and development.
The role will involve presenting to potential clients and outlining trust and fiduciary
structures as well as overseeing and collaborating in the design, marketing, promotion,
delivery and quality of trust products and services.
Skills required to undertake the role
● Facilitate in the continued growth of the business by managing individuals involved in
client service as well as own business development remit
● Manage the overall delivery of a high-quality service using proven management
experience at a senior level
● Provide trust and corporate administration experience to clients to meet their market
or business needs and maximise on opportunities to increase sales revenue
● Develop the capability of the unit by providing coaching and mentoring, training and
other development opportunities and ensure client contact is carried out in a way that
develops relationships
● Participate in the control of budgeted and actual revenue expenses
● Ability to assist with taxation implications of transactions
● Develop and maintain a high level of expertise in order to provide clients and the
business with best advice on own specialist area
● Willingness to travel.
Competencies for this position
● Leadership – experience of management at a senior level
● Self motivated with a structured approach to work
● Excellent communication skills across all levels.
Knowledge and expertise required
● Proven track record in successful business development
● Experience in leading a team of trust/corporate managers and staff
● Experience of complex investment structures
● Ability to understand and interpret complex legal matters across various jurisdictions
● Understanding of offshore trust and company administration business
● Experience and knowledge of a broad range of property, commercial, tax and trust
matters
● UK personal or trust taxation knowledge.
Experience and qualifications
● Fully qualified professional – ACCA, ACA, STEP, ICSA (Governance Inst)
● 10+ years’ experience working at a senior level as a Trust and Fiduciary expert