Job Description

Reports to Senior Client Relationship Manager

The successful candidate will join the Jersey management team to deliver and develop our real estate administration services, in a manner that is aligned to the client brand values and strategic business goals.

The opportunity is a new role, within an existing client team, providing a full suite of administration, accounting and governance services to one of Europe’s leading real estate managers. The individual will play a pivotal role in the management of the team, client relationship and delivery of the services.

Key responsibilities:

• Actively involved in the relationship management and service delivery for real estate and infrastructure clients
• Mentoring and leading a small team of administrators who will report directly to you
• Manage the on-going training and development requirements of team members
• Actively manage the development and appraisal process for all direct reports
• Develop a strong working relationship with the other client team members who are actively involved in the client relationships
• Liaise with the financial reporting team to ensure the timely and efficient administration of clients’ ad hoc, periodic and statutory financial statements
• Co-ordinate legal, tax and other professional advice
• Co-ordinate, attend and lead committee, board and shareholder meetings as required
• Act as authority on day to day queries and as “B” level signatory on administration matters, ensuring that company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
• Active involvement in the WIP, billing and cash collection for a portfolio of approximately £1m per annum
• To review WIP incurred and utilisation across clients to ensure that extra billing opportunities are identified and appropriate action taken
• Participate in the establishment and integration of new client structures
• Participate in client fee negotiations
• Attend and participate in wider team management meetings within the office
• Contribute towards the wider client business and culture

Skills, knowledge, expertise:

• Considerable practical fund administration and / or company secretarial experience
• Experience and track record of day to day management and supervision of a team
• Relevant professional qualification (ICSA, ACCA or equivalent) would be expected but is not mandatory if the candidate can demonstrate sufficient relevant practical experience
• Previous experience of working with real estate structures would be beneficial but is not a prerequisite
• Computer literacy, word processing and spread sheet skills are essential
• Excellent interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts