Senior Client Administrator

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Job Description

As a Senior Client Administrator, your duties will include but are not limited to:

  • Managing Client Relationships: You will be responsible for building and maintaining strong relationships with clients and completing the relevant administration
  • Coordinating Client Communication: You will act as the primary point of contact for clients and coordinate all communication between all parties. This includes email correspondence, phone calls, and in-person meetings
  • Developing and Implementing Client Strategies: You will work closely with clients to develop strategies that align with their goals and objectives
  • Providing Technical Support: You will be responsible for providing technical support to clients, troubleshooting issues, and providing guidance on the use of the company’s products or services


You may be responsible for training and assisting with the development of junior members of staff

Reporting To:

Senior Management – Client Services

Qualifications Required:

  • 5 GCSEs or equivalent at grade C or above
  • Part or qualified STEP or equivalent


  • At least 3 years in a TCSP administration environment in managing a client portfolio
  • Management
  • Microsoft Office
  • CCH, Viewpoint and Laserfiche would be an advantage but not essential


External and internal training will be provided and encouraged


  • Attention to detail
  • Excellent communication skills
  • Organisational skills
  • Able to work under pressure and to strict deadlines


Support the administration team


  • Proactive
  • Problem solver
  • Team player
  • Enthusiastic
  • A desire to progress their career


37.5 hours per week


  • Medicash Health Plan
  • Flexible hours and working opportunities
  • Pension
  • Study Support
  • Personal development and growth programmes
  • Team events
  • Fresh fruit weekly
  • Ongoing CPD Support

Salary: £27,755 to 29,000 Per Year

Job Summary

Isle of Man
Ref ID: 4220
£27,755 to 29,000 Per Year