About the Role
Requirements
General Description & Responsibilities
This role sits within a new growing company and the individual will be responsible for the day to day operations of the company.
The role will include the following responsibilities / tasks,
On-boarding of clients
Processing the on-boarding of new clients
Receiving and processing all KYC required for on-boarding and follow-up on this where necessary
Dealing with all queries and requests raised by the client in relation to any aspect of their on-boarding / employment and due diligence (KYC)
General administration duties such as data entry, scanning and filing.
Customer Services
Dealing with all queries and requests raised by the client in relation to any aspect of their employment. (Timesheets, Invoices, Payments, Payslips, Holiday requests etc.)
Liaising with agencies on all aspects of client contracts, renewals and payments.
Support and communicate effectively with the sales team to ensure they are aware of any client issues.
Support the payroll team to ensure all payment related matters are communicated and resolved efficiently and in a timely manner.
Payments & Invoicing
Raising Invoices based on timesheets and remittances received
Identifying funds received, allocating funds and processing payroll
Banking reconciliations
Skills & Experience
Experience in using Microsoft Word and Excel – Must be competent in both
Ability to prioritise their own workload
Ability to work to set deadlines
A keen eye for detail to ensure accuracy for payroll processing
Ability to deal with a high volume of work
Ability to work on their own
Effective communication skills required in the core aspects of the role
Key Competencies
Calm and professional under pressure
Comfortable with change
Willingness to take ownership, solve problems, initiate activity and proactivity in getting tasks completed
Process oriented
High degree of accuracy
Excellent communicator
About the Company